Green Forest Games

Support

Stuck, found a bug, or have an idea? We’re a small team and we read every message.

Contact us

Email us and we’ll get back to you as soon as we can.

support@greenforestgames.com

To help us help you, please include the game’s name, your device model, its OS version (for example, macOS 26.1), what happened and what you expected, and a screenshot if you can.

Common questions

Which devices do your games run on?

Our first game is being built for Macs with Apple silicon (M1 or later). Each game’s App Store page lists its exact requirements.

Where is my progress saved?

On your device only. Driver profiles, best times, replays and settings are stored in the game’s own storage and are never sent to us, so we can’t see or restore them.

How do I get a refund?

Purchases go through Apple, so refunds do too. Visit reportaproblem.apple.com, sign in with your Apple Account, and choose the purchase.

Report a problem to Apple

Do your games collect any data about me?

No. Our games have no ads, analytics or tracking, and they don’t need an account. Our privacy policy has the details.

Read the privacy policy

The game is running slowly. What can I try?

Open Options and lower the Graphics Quality setting, close other demanding apps, and make sure your Mac isn’t in Low Power Mode. If it still struggles, email us your Mac model and macOS version.